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Scope, price and timeline published on every engagement page Engineers assigned within 3 working days of kickoff Your repositories, cloud accounts and licences stay in your name
UniStack.
Managed Support Fixed scope

Uptime Monitoring and Alerting Setup

Monitoring that tells you what is wrong before customers do, tuned so alerts stay worth waking up for.

Delivered in

6 working days

Revisions

One round, included

Ownership

Yours from day one

Overview

What this engagement is

Two failure modes are common: no alerts at all, or so many that everyone mutes the channel. We set up monitoring that avoids both. Uptime checks run from multiple locations, application errors and latency are tracked against thresholds derived from your actual traffic, and alerts route by severity so a warning goes to a channel while a genuine outage rings a phone. Dashboards show the four numbers that matter rather than forty. Every alert we create is one somebody would want to be woken for.

Deliverables

What lands in your repositories

7 items
  • Uptime checks from multiple geographic locations on your key endpoints
  • Application performance monitoring with error rate and latency tracking
  • Infrastructure metrics for CPU, memory, disk and database connections
  • Alert thresholds derived from your real traffic, not defaults
  • Routing by severity to Slack, email or phone
  • Status page for customers, hosted or self-managed
  • Dashboard covering the handful of numbers that indicate health

Outcomes

What changes once it ships

You hear about problems before your customers do

Alerts stay credible because they only fire when something is wrong

A status page that reduces support load during an incident

Process

How the 4 stages run

  1. 01

    Assess

    we identify what failing would matter and what is measurable today

  2. 02

    Instrument

    agents, checks and metrics collection are installed

  3. 03

    Tune

    thresholds set from a week of observed baseline data

  4. 04

    Verify

    alerts triggered deliberately to confirm they reach a human

Booked most often by

  • Teams who learn about outages from customer emails
  • Products where slow degradation goes unnoticed for days
  • Companies with alerts so noisy that the channel is ignored

What we need from you

  • Access to servers, cloud accounts and the application
  • Decisions on who should be alerted for which severity
  • A tool preference, or let us recommend one for your budget

These are collected in the technical brief that opens in your dashboard the moment payment clears. The clock starts when they arrive, not before.

Answers

Questions this engagement raises

Usually Grafana with Prometheus, or Datadog and Better Stack where a managed service suits you better. We size the cost with you first.

An open-source stack can run under ₹3,000 a month. Managed services cost more but need less care. We show both.

Not under this package. Managed Application Support adds our engineers to the response rota.

This is engineering work, not a physical product — nothing ships and there is no stock to run out of. Delivery is to the working days stated above, into systems you control, and the refund terms set out what happens if we miss the date.

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Read the scope. Know the price. Start on Monday.

No discovery calls to find out a number, no statements of work that take three weeks to sign. Pick the engagement that matches the problem and we assign the engineers.

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