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APIs & Integrations Fixed scope

WhatsApp Business API Integration

Order updates, reminders and support replies through the official WhatsApp API, with templates approved and delivery tracked.

Delivered in

15 working days

Revisions

One round, included

Ownership

Yours from day one

Overview

What this engagement is

WhatsApp is where your customers already are, but the official API has rules that catch teams out: templates need approval, the 24-hour service window governs what you may send, and opt-out has to be honoured properly. We handle the business verification, get your templates approved, and connect the API to your application so order confirmations, delivery updates and payment reminders go out automatically. Inbound replies route to your support inbox or a chatbot, and delivery status is written back so you know what actually arrived.

Deliverables

What lands in your repositories

7 items
  • Business verification and WhatsApp Business API account setup
  • Up to 10 message templates written and submitted for approval
  • Integration with your application for automated event-driven messages
  • Inbound message routing to your support tool or a basic bot
  • Delivery, read and failure status written back to your database
  • Opt-in and opt-out handling that respects the platform rules
  • Cost model based on your expected conversation volume

Outcomes

What changes once it ships

Messages people actually read, with delivery confirmed

Support conversations arrive in one place rather than a personal phone

Template approval handled by someone who has done it before

Process

How the 4 stages run

  1. 01

    Set up

    Meta business verification and provider account are completed

  2. 02

    Draft

    templates written for your use cases and submitted for approval

  3. 03

    Integrate

    application events connected to message sending and status callbacks

  4. 04

    Launch

    pilot on a small audience, then full rollout

Booked most often by

  • E-commerce businesses whose order emails go unread
  • Service companies chasing appointment confirmations by phone
  • Teams paying for SMS with poor delivery and worse engagement

What we need from you

  • A verified business with the documents Meta requires
  • A phone number not already registered on the consumer WhatsApp app
  • The list of events that should trigger a message

These are collected in the technical brief that opens in your dashboard the moment payment clears. The clock starts when they arrive, not before.

Answers

Questions this engagement raises

Usually three to seven days when documents are in order. We prepare the submission to avoid the common rejection reasons.

Meta charges per conversation and rates change. We model your volume during setup so there are no surprises.

Sometimes, through voice verification. We check feasibility before starting.

This is engineering work, not a physical product — nothing ships and there is no stock to run out of. Delivery is to the working days stated above, into systems you control, and the refund terms set out what happens if we miss the date.

Booked alongside

Engagements that pair with this one

All APIs & Integrations

GST included

₹22,999

Capacity open this month

Read the scope. Know the price. Start on Monday.

No discovery calls to find out a number, no statements of work that take three weeks to sign. Pick the engagement that matches the problem and we assign the engineers.

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